If you are unable to find an answer to your question within our FAQs or need additional help, please reach out to support@karasomes.com for further assistance.
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ACCOUNT
I am having trouble logging into my Karasomes account - what should I do?
For all account issues, please reach out to support@karasomes.com for resolution.
What are my delivery options for Germany and Austria?
Standard delivery to Germany and Austria is just €3.99 (FREE for subscriptions and on orders over €50)
Express delivery to these locations is just €6.99
What is the cost of shipping to other parts of Europe?
We offer standard delivery to other EU Countries €9.99 - however, international shipping to all other European countries is FREE on all monthly subscriptions and for all orders over €75!
Where do Karasomes ship from?
Karasomes is thrilled to offer worldwide shipping from Germany or Other European Countries.
I'm having trouble processing my payment at checkout - what do I do?
If you notice any site glitches or are having trouble with checking out, please contact us at support@karasomes.com - we will be happy to assist you.
What payment methods does Karasomes accept?
We accept Amex, Apple Pay, Google Pay, Mastercard, Visa, Paypal, Shop Pay, Union Pay, and Maestro.
Does Karasomes have a return and refund policy?
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@karasomes.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@karasomes.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@karasomes.com.
Email: support@karasomes.com.
What are Karasomes?
Karasomes are advanced liposomes that encapsulate plant extracts in premium, high-quality phospholipids. These structures safeguard the plant compounds until they reach the cells where they are needed, optimising the benefits and effectiveness of the extracts.
Why should I choose Karasomes over traditional supplements?
Karasomes offer a superior delivery method for plant extracts compared to traditional supplements.
Due to their liposomal encapsulation, Karasomes ensure higher bioavailability, meaning your body absorbs more of the active compounds, achieving effective nutrient levels in the bloodstream and, consequently, an enhanced therapeutic effect.
How do Karasomes enhance your absorption of natural plant extracts?
The liposomal technology used in Karasomes protects plant extracts from the harsh environment of the gastrointestinal tract and facilitates a more direct delivery of active compounds to the cells. This process bypasses some of the usual absorption barriers, ensuring that a greater concentration of plant extracts is delivered intact to the cells.
Are Karasomes safe to consume?
Yes, Karasomes utilise liposomal technology, which has been employed safely in various fields, including pharmaceuticals, for several decades. The phospholipids used in Karasomes are the same as those found naturally in human cells.
However, if you have specific health conditions or concerns, it is recommended to consult with a healthcare professional before starting any new supplement regimen, especially if you are currently taking any medications.
Can anyone use Karasomes?
Karasomes are designed for adult use. Pregnant or nursing mothers, individuals with a medical condition, or those under medication should consult a healthcare practitioner before using Karasomes or any dietary supplements.
Where are Karasomes manufactured?
Karasomes are proudly manufactured in Germany, adhering to the highest production standards. Our facilities are ISO 22000 and Good Manufacturing Practice (GMP) certified, ensuring that each product we produce meets stringent quality and purity criteria.
What is the source of the phospholipids in Karasomes?
We prioritise your health and safety above all else. The phospholipids used in Karasomes come from European, non-GMO sunflower seeds, representing the highest degree of purity available on the market. This ensures that you receive a product that is free from genetically modified organisms and aligns with holistic wellness values.
How long does it take to notice the effects of Karasomes?
The timeframe for experiencing the benefits of Karasomes can vary based on individual metabolism, body composition, and health status. However, due to the enhanced bioavailability of liposomal encapsulated nutrients, some users may notice effects sooner compared to traditional supplements.
What if I don't like the taste of Karasomes? Is there anything I can do to improve it?
While we strive to make Karasomes palatable, we understand that individuals' tastes differ. If you find the taste of Karasomes not to your liking, here are a couple of tips:
- Be sure to shake the bottle vigorously before consumption. This simple act greatly enhances the flavour profile.
- Mix your dose of Karasomes with water or your favourite juice to mask the taste while still gaining all the benefits of the liposomes.
Why do I need to shake my bottle of Karasomes vigorously prior to any consumption?
The active compounds in Karasomes are encapsulated in liposomes, which, due to their nature, may settle separately from the liquid medium when stationary. Shaking the bottle vigorously helps redistribute the liposomes evenly throughout the solution, ensuring you get a consistent dose of the encapsulated plant extracts with each serving.
How long does it take to notice the effects of Karasomes?
Karasomes can be taken directly in the dosage as suggested on the packaging or mixed with a small amount of water or juice. It is preferable to take Karasomes on an empty stomach to ensure rapid absorption. Follow the specific instructions provided with your Karasomes product.
Are there any side effects associated with Karasomes?
Karasomes are generally well-tolerated and designed to minimise potential side effects. However, everyone's body is different, and dietary supplements may cause different reactions in different people. If you experience any adverse reactions, discontinue use immediately and consult your healthcare provider.
Do you currently have any promotions going on?
At this moment, you can save 10% on two-pack bundles of Karasomes, as well as 15% on a four-pack bundle to try them all. Please sign up for our email list for notifications of sales and other promotional offers - the form is located at the bottom of our website on each page.